Send and receive client text messages directly in the app. Download and save images. Sync messages directly to their case file. Get a dedicated number clients can text anytime.
Send automatic reminders for invoices, upcoming events, meetings, and appointments.
Let clients access case details, documents, invoices, messages, and more, from a dedicated client portal. Auto-sync email communications. Take online payments.
Set up portals in 1-click anytime a new client is added. Get updates every time a client sends a message, uploads a document, completes a task or comments.
Get a dedicated internal chat channel that lets you communicate with employees. Organize by case, practice area, and more. Send messages to firm employees, including client communications, internal announcements, and other operational emails.
Consolidate all client communications and client notes in one searchable platform. Eliminate manually copying conversations across channels. Send new messages and texts to clients in 1-click.
Make it easy for clients to self-serve and get documents, invoices, appointments, reminders, and case updates. Provide clients with a better experience while reducing administrative emails and calls.
Accessible via mobile, desktop, or tablet.
Protect your communications with enterprise-grade security. Includes all sent, received, and stored messages.
User access control ensures that client communications and data are available only to appropriate users.
Consolidate all client communications and client notes in one searchable platform. Eliminate manually copying conversations across channels. Send new messages and texts to clients in 1-click.
Make it easy for clients to self-serve and get documents, invoices, appointments, reminders, and case updates. Provide clients with a better experience while reducing administrative emails and calls.
Accessible via mobile, desktop, or tablet.
Protect your communications with enterprise-grade security. Includes all sent, received, and stored messages.
User access control ensures that client communications and data are available only to appropriate users.
“We’ve seen such a growth in the business, going from maybe meeting 3-4 people a day to meeting 15 people a day.”
“The efficiency gained from the MyCase client portal alone saves me at least 2 hours each day. My workday has decreased from 14 hours per day to 11 hours per day—all because of more efficient client communication.”
“We digitized our intake forms using MyCase, and it’s reduced the time it takes to onboard a client by up to 8 days.”
See how firms are using tech to streamline operations and boost revenue. Based on insights from 2,600+ legal professionals.
Client communication management software enables you to improve the client experience while making it easier for lawyers to collaborate with clients. For example, clients can use their client portal to send secure messages when they need to contact their lawyers. Meanwhile, lawyers can respond to client inquiries in one place instead of monitoring multiple communication channels like emails, personal cell phones, voicemails, and more.
In addition, client communication tools streamline and simplify collaboration between lawyers and their clients. With portals and text messaging, you can share and store essential documents crucial to the case and effectively communicate with your clients. Clients who need to send their attorneys a message don’t have to worry about leaving a voicemail. Instead, they can send a message immediately, making communication even more convenient.
The best legal client communication platform allows attorneys and clients to communicate efficiently and effectively. MyCase client communication software will enable you to connect and collaborate with clients whenever and wherever. With our client portal, you can share messages, documents, and events in one secure location. In addition, we offer built-in text messaging to quickly connect with clients without using your personal phone.
The cost of client communication software depends on your needs. We offer three tiers to help you find the most affordable option for your firm’s needs. All three tiers come with our client portal, which allows you to safely and securely share information with clients. In addition, you can choose chat, texting, and messages to make client communications more convenient.
MyCase is a complete all-in-one legal case management platform that allows you to stay productive and efficient while improving the client experience. A few of our top products include the following:
Wrap up 2024 with a solution that works as hard as you do: MyCase. Get 40% off MyCase Advanced + a feature upgrade that fits your firm.
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Get a 25% discount on one year of MyCase Advanced with LawPay and a $250 Visa gift card! Simply sign up for MyCase by 11/30 and process a payment of $500 or more through the LawPay integration within the first 30 days of use.
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